- Click here to initiate the free return process.
- Enter the 6-digit code sent to your email address.
- Select the product you want to return and click on "Request return" in the order overview.
- Choose a reason for the return.
- Your return request will be submitted and reviewed by us. Once the review is complete, we will send you an email.
- If your return is approved, you will receive an email with return instructions and the return label, which you can print and attach to the package.
- Drop off the package at a DHL acceptance point.
For more information on return rights, please refer to our
FAQ &
Refund Policy.