Privacy Policy

The person responsible for data processing is:

Deniz Caglayan
c/o ninetynineproblems UG (Limited Liability)

Münsterstr. 55a
44534 Lünen
Germany

 

Mail: support@friedenmeer.com

Phone: +49 2306 3549246

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below, we provide detailed information on how we handle your data.

Access data and hosting

You can visit our websites without providing any personal information. With each access to a website, the web server automatically stores a so-called server log file, which, for example, contains the name of the requested file, your IP address, date and time of access, transferred data volume, and the requesting provider (access data) and documents the access. This access data is evaluated exclusively for the purpose of ensuring a smooth operation of the site and improving our offer. This serves to safeguard our predominantly legitimate interests in a correct representation of our offer within the scope of a balancing of interests according to Art. 6 para. 1 sentence 1 lit. f GDPR. All access data is deleted no later than seven days after the end of your visit to the site.

2. Data processing for contract processing and contact

2.1 Data processing for contract processing

For the purpose of contract processing (including inquiries and processing of any existing warranty and performance claims, as well as any legal obligation to update) in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us within the scope of your order. Mandatory fields are marked as such because in these cases, we need the data to process the contract and cannot send the order without providing it. The data that is collected can be seen from the respective input forms.

For more information on the processing of your data, especially regarding the transfer to our service providers for the purpose of order, payment, and shipping processing, please refer to the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of tax and commercial retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further use of data, which is legally permitted and about which we inform you in this declaration.

2.2 Customer account

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we use your data for the purpose of opening a customer account and storing your data for further future orders on our website. Deleting your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further use of data, which is legally permitted and about which we inform you in this declaration.

2.3 Contact

As part of customer communication, we collect personal data for the processing of your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g., via contact form or email). Mandatory fields are marked as such because in these cases, we need the data to process your contact request. The data that is collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further use of data, which is legally permitted and about which we inform you in this declaration.

3. Data processing for the purpose of shipping processing

For the fulfillment of the contract according to Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent for this during or after your order, we will pass on your email address and telephone number to the selected shipping service provider for the purpose of delivery notification or coordination before delivery in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. The consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further use of data, which is legally permitted and about which we inform you in this declaration.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. Data processing for payment processing

When processing payments in our online shop, we collaborate with the following partners: technical service providers, banks, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we provide the necessary data for processing the payment transaction to our technical service providers, who act on our behalf within the scope of order processing, or to the commissioned banks or the selected payment service provider, insofar as this is necessary for payment processing. This serves the fulfillment of the contract according to Art. 6 para. 1 sentence 1 lit. b GDPR. In part, the payment service providers themselves collect the data required for payment processing, for example, on their own website or through technical integration in the order process. In this respect, the data protection declaration of the respective payment service provider applies. For questions about our partners for payment processing and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes

If necessary, we provide our service providers with additional data, which, together with the data necessary for payment processing, they use as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g., invoicing, processing of contested payments, support of accounting). This serves, according to Art. 6 para. 1 sentence 1 lit. f GDPR, to safeguard our predominantly legitimate interests in protecting against fraud or in efficient payment management.

4.3 Identity and credit check when selecting Klarna payment services

Klarna Direct Debit, Invoice purchase via Klarna, Klarna installment purchase If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR that we may transmit the data necessary for the processing of payment and an identity and credit check to Klarna. In Germany, the credit agencies mentioned in Klarna's privacy policy can be used for identity and credit checks. Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option described in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time, also to Klarna.

4.4 Identity and credit check when selecting Billpay payment services (operated by Klarna Bank AB)

If you choose the payment services of Klarna Bank AB AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter BillPay), we ask for your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR that we may transmit the data necessary for the processing of payment and an identity and credit check to Billpay. In Germany, the credit agencies mentioned in Billpay's privacy policy can be used for identity and credit checks. Billpay uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option described in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time, also to BillPay.

4.5 Identity and credit check when selecting purchase on account via PayOne

If you choose the payment method purchase on account (offered by PayOne GmbH, Lyoner Str. 9, 60528 Frankfurt a. M., Germany (hereinafter PayOne)), we ask for your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR that we may transmit the data necessary for the processing of payment and an identity and credit check to PayOne. In Germany, the credit agencies mentioned in PayOne's privacy policy can be used for identity and credit checks. PayOne uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option described in this privacy policy. This may result in us no longer being able to offer you certain payment options.

4.6 Identity and credit check when selecting purchase on account via PayPal and Ratepay

If you choose the payment method purchase on account (offered by Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter PayPal)), we ask for your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR that we may transmit the data necessary for the processing of payment and an identity and credit check to Ratepay. In Germany, the credit agencies mentioned in Ratepay's privacy policy can be used for identity and credit checks. Ratepay uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option described in this privacy policy. This may result in us no longer being able to offer you certain payment options. Additional information on data protection at PayPal can be found here.

4.7 Installment purchase

When selecting the payment method "installment purchase" and granting the data protection consent required for this according to Art. 6 para. 1 sentence 1 lit. a GDPR, personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) are transmitted together with data required for transaction processing (items, invoice amount, due dates, total amount, invoice number, taxes, currency, order date, and order time) for the purpose of processing this payment method to our partner Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden.

For the verification of the customer's identity or creditworthiness, our partner conducts inquiries and obtains information from publicly accessible databases as well as credit reporting agencies. The providers from whom information and, if necessary, credit information are obtained using mathematical-statistical procedures, as well as further details on the processing of your data after transmission to our partner Klarna AB (publ), can be found in its privacy policy, which you can find here: https://www.klarna.com/de/datenschutz/

Our partner Klarna AB (publ) uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation, or termination of the contractual relationship. You have the opportunity to present your point of view and contest the decision by contacting our partner Klarna AB (publ). The consent given during the order process by consent can be revoked at any time, even without stating reasons, to us with effect for the future.

5. Advertising via email
Email newsletter with registration, newsletter tracking with separate consent

If you subscribe to our newsletter, we use the data required for this or separately communicated by you to regularly send you our email newsletter based on your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we delete your email address from the recipient list, unless you have expressly consented to further use of your data according to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further use of data, which is legally permitted and about which we inform you in this declaration.

If you have additionally given your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR for the analysis of our newsletter, we also analyze your interaction with our newsletter by measuring, storing, and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this evaluation, the sent emails contain one-pixel technologies (e.g., so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link the following "newsletter data" in particular:

the page from which the page was requested (so-called referrer URL),
the date and time of the request,
a description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of registration and confirmation
and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

Unsubscribing from newsletter tracking is possible at any time and can be done either by sending a message to the described contact option or via a link provided for this purpose in the newsletter.

The information is stored for as long as you have subscribed to the newsletter.

Our service providers are based and/or use servers in Israel. For Israel, the European Commission has established an adequate level of data protection by decision. Additionally, our service providers use servers in the USA, South Korea, and Taiwan, as well as in other countries outside the EU and the EEA, for which there is no adequacy decision by the European Commission. Our cooperation with you is based on the standard data protection clauses of the European Commission.

6. Cookies & more

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other technologies from third-party providers on our website. Once the purpose is fulfilled, and the use of the respective technology by us ends, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your options for revocation can be found in the "Cookies and Other Technologies" section. More information, including the basis of our collaboration with individual providers, can be found with each technology. For questions about the providers and the basis of our collaboration with them, please contact the contact option described in this privacy policy.

7.1 Use of Google Services

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected about your use of our website through Google technologies is usually transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. There is no adequacy decision by the European Commission for the USA. Our collaboration with them is based on the standard data protection clauses of the European Commission. If your IP address is collected through Google technologies, it will be shortened before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for each technology, data processing is based on an agreement between jointly responsible parties according to Art. 26 GDPR for each respective technology. Further information on data processing by Google can be found in Google's privacy policy.

Google Analytics

For the purpose of website analysis, data (IP address, visit time, device and browser information, as well as information about your use of our website) is automatically collected and stored with Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not merged with other data from Google. Data processing is based on an agreement on commissioned data processing with Google.

7.2 Use of Facebook Services
Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies presented below by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). Data (IP address, visit time, device and browser information, as well as information about your use of our website based on events defined by us, such as visiting a website or signing up for a newsletter) is automatically collected and stored with the Facebook Pixel, from which usage profiles are created using pseudonyms. When you visit our website, the Facebook Pixel automatically sets a cookie that enables the recognition of your browser when visiting other websites. Facebook (by Meta) will merge this information with additional data from your Facebook account and use it to compile reports on website activities and to provide other services related to website usage, especially personalized and group-based advertising.
The information automatically collected about your use of our website through Facebook (by Meta) technologies is usually transmitted to and stored on a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. There is no adequacy decision by the European Commission for the USA. If the data transfer to the USA falls within our responsibility, our cooperation is based on the standard data protection clauses of the European Commission. Further information on data processing by Facebook can be found in Facebook's (by Meta) privacy policy.

8. Social Media
Our Online Presence on Facebook (by Meta), Instagram (by Meta)
If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR to the respective social media operator when visiting our online presences on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These profiles can be used to display advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and privacy settings, please refer to the privacy policies linked below. If you need assistance with this, you can contact us.

Facebook (by Meta) is offered by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected about your use of our online presence on Facebook (by Meta) is usually transmitted to and stored on a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. There is no adequacy decision by the European Commission for the USA. Our collaboration with them is based on standard data protection clauses of the European Commission. Data processing in the context of visiting a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties according to Art. 26 GDPR. Further information (Insights data information) can be found here.

Instagram (by Meta) is offered by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected about your use of our online presence on Instagram is usually transmitted to and stored on a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. There is no adequacy decision by the European Commission for the USA. Our collaboration with them is based on standard data protection clauses of the European Commission. Data processing in the context of visiting an Instagram (by Meta) fan page is based on an agreement between jointly responsible parties according to Art. 26 GDPR. Further information (Insights data information) can be found here.

Contact Options and Your Rights


9.1 Your Rights
As a data subject, you have the following rights:

According to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
According to Art. 16 GDPR, the right to demand immediate correction of incorrect or incomplete personal data stored by us;
According to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing
    to exercise the right to freedom of expression and information;
    to fulfill a legal obligation;
    for reasons of public interest, or
    to assert, exercise, or defend legal claims is required;
According to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as
    the accuracy of the data is disputed by you;
    the processing is unlawful, but you reject its deletion;
    we no longer need the data, but you need it to assert, exercise, or defend legal claims, or
    you have objected to processing pursuant to Art. 21 GDPR;
According to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common, and machine-readable format or to request the transfer to another controller;
According to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your habitual residence or workplace or at our company headquarters.
Right to Object

To the extent that we process personal data as described above in order to safeguard our predominantly legitimate interests within the scope of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you have the right to object only on grounds arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.

This does not apply if the processing is for direct marketing purposes. In that case, we will not further process your personal data for this purpose.

9.2 Contact Options

For questions regarding the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as for revocation of granted consents or objection to a specific data use, please contact us directly via the contact details in our imprint.